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  • Return Policy & Exchanges

    At Miata Jones, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:

    • Returns and exchanges will be gladly accepted  within 14 days of receipt, with the exception dinnerware, accessories and kitchenware..

    • All merchandise must be unworn, undamaged, and in sellable condition with original tags and original product packaging.

    • Altered, special order, perishable, personalized and "final sale" items cannot be returned.

    • Price adjustments may be made within 10 days of the purchase date for regular price merchandise.

    • Miata Jones reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.

    Holiday Returns: Purchases made from 11/1/22 through 12/16/22 will have an extended return policy through1/15/23. All other terms and conditions of our Return Policy remain in effect. 

    Please allow 10 to 14 days for processing your return.

Shipping Information

Shipping Method

Shipping Charge Order By Estimated Delivery

 

FREE Standard*$0 12:00 noon CT3 to 5

business days after shipping.

Second Business Day**$15 12:00 noon CT2 to 3

business days after shipping.

Next Business Day**$25 12:00 noon CT1 to 2

business days after shipping.

 

Shipping is the charge for internet order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation and will vary with specific requests, such as gift box and giftwarps. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at time of order.

* Shipping charges and times may vary by merchandise.

** Orders placed after 12:00 noon (CT) Friday will be processed Monday. Shipping charges and times may vary by merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.

PRIVACY POLICY & TERMS OF USE

  • Security & Privacy

    I.    Introduction

    This website ("website") is operated by Miata Jones Interiors. This privacy policy covers information collected at this website as well as information that we gather from our mobile applications, from our calls with you and from your store visits. Our website is currently covered by this privacy policy. The purpose of this policy is to fully inform you of how we handle your personal data. For the purposes of European Economic Area ("EEA") and UK data protection laws, we are the controller of your personal data.

    II.    Security

     

    We are committed to handling your personal information with high standards of information security. We take appropriate physical, technical, and administrative steps to maintain the security and integrity of personal information we collect, including limiting the number of people who have physical or logical access to your data, as well as employing a multitude of technical controls to guard against unauthorized access. We also routinely train our employees in security and compliance best practices.

    Please be aware that information transmitted over the Internet may not always be secure and that it is critical that you always take measures to protect your personal information. These measures may include but are not limited to the following:

    • Using strong, complex and unique passwords (at least 8 characters with upper and lower case alphabets as well as numbers and special characters) 

    • Using different passwords across online accounts

    • Ensuring that your mobile devices and computers are updated with the most recent security patches and that you are utilizing virus and other malware protection technologies on those devices 

    • Not clicking on links and attachments from senders that you do not recognize

    • Never providing your credentials or personal information on websites unless you are certain of its authenticity

    III.    Privacy Policy

    As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. We will post those changes on the website or update the Privacy Policy modification date. In certain cases, and if the changes are material, you will be notified via email or a notice on our website.

    IV.    The Information We Collect

    We may ask you to provide personal information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all of its features.

    We collect and process certain personal information when you:

    • Visit our website

    • Enter information on our website

    • Shop with  Miata Jones Interiors Online

    • Call our Customer Care

    • Use our mobile apps 

    • Use your mobile device on our store wifi networks

    • Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging, where you are given the option to unsubscribe or opt out of receiving such communications at the time of sign-up and in every subsequent email or mobile message

    • From social media channels that allow for sharing of information with us

    During these interactions we may collect the following personal information:

    • Your name

    • Address

    • Telephone number

    • Birth date

    • Email address

    • Your account number if you pay by credit or debit card

    • We may also collect your driver's license number in connection with certain gift card purchases, or when you apply for our private label credit card

    • If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your interests, or product preferences

    • From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use, such as your preferences, interests, sizing, and favorite brands

    • We may also automatically collect certain information from you when you visit our Site, including information about your device, web browser and IP address. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site, such as what you click on, where you may encounter problems on the Site, and your keystrokes, movements of your mouse, and other patterns of use. This information helps us detect potential problems on our Site, analyze the functionality of the Site, and improve the user experience.

    We may also collect:

    • Voice recordings from calls with customer care

    • Information from your emails, texts, chats and voice calls with our sales associates

    For customers based in the United States, when you visit this website, whether or not you are logged in or enter any personal information, our web server automatically collects information such as log data and IP addresses, and may collect general information concerning your location. For EEA and UK customers, such information is collected only where we have obtained your consent to do so. We may use this collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

    V.    How We Use the Information We Collect

    Miata Jones Interiors may collect your personal data through lawful and transparent means, with explicit consent where required. The data we collect and process is necessary for the operation of our business, in our legitimate interest, and limited to the stated purpose.

    We may collect information to:

    • Complete your purchase transactions

    • Provide the services you request, including responding to you when you request information

    • Send you our catalogues and other marketing offerings

    • Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you

    • Notify you of product recalls or provide other information concerning products you have purchased

    • Improve our merchandise selections, customer service, and overall shopping experience

    • Analyze the functionality of our website, detect and address problems with the website, improve the design of our website, and enhance the user experience.

    Miata Jones Interiors does not subject you to decisions which might have a legal effect on you due solely to the automated processing of personal data.

    Where we require your personal data to complete your purchase transactions, failure to provide such information may result in us being unable to complete your transactions.

    For US residents, we undertake marketing only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, the California Consumer Privacy Act, and other applicable laws.

    For EU residents, we undertake marketing only with your expressive affirmative consent and in compliance with applicable data privacy laws. EU residents will not be added to the marketing lists unless they have already provided such express affirmative consent.

    VI.    Cookies, Web Beacons, and How We Use Them

    Like most websites, our website uses small data files stored on your computer or mobile device called cookies. Cookies consist of two different types; session and persistent. Session cookies enable us to recognise your actions during the browsing session. Persistent cookies remain stored on your device after you close your browser until they expire or when you delete them.

    Cookies and web beacons, typically a one-pixel image, used to pass information from your computer or mobile device to our website, enable us to provide you with great customer service, improvements to our website design, product assortments and special promotions by:

    • keeping track of what you have in your shopping cart;

    • remembering you when you return to visit our website;

    • identifying the pages you click on during your visit to our website;

    • the name of the website you visited immediately before clicking onto NeimanMarcus.com; and

    • helping track whether our communications are reaching you, measuring their effectiveness and allowing us to better design future communications.

    We use this information to improve our site design, product assortments, customer service, and special promotions. Certain of these cookies are strictly necessary to the access and operation of the website and other cookies used are non-essential to the access and operation of the website.

    We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, data management, or website troubleshooting and analytics. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

    We use third party retargeting and remarketing features on our website. These technologies allow us to address internet users who previously visited the site by personalized advertising on our partners' websites. For this purpose, the retargeting or remarketing provider will store a cookie on your hard drive. Based on the cookie technology, anonymous user details will be stored - for example, the advertising you received from us or clicked, the products you viewed, or whether you made a purchase.

    You may stop the use of the retargeting and/or remarketing feature by accessing the third-party providers' cookie opt-out pages via the following links:

     

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